1. Project name: Research Operations in BI X
The research operations support all colleagues in BI X who want to gather insights using qualitative and quantitative methods to de-risk innovation efforts. We facilitate research by building strong relationships with third parties, vendors, and internal stakeholders in order to streamline recruiting, innovate in methodology, and enable evidence-based progress.
The contractor will provide the following tasks
Prepare and consult with the team in the organization and structure of the research operations efforts in BI X by:
Drafting documentation and templates with diverse methodologies and other information for internal review based on knowledge, experience and desktop research on methodologies
Prioritizing sprint tasks according to urgency and relevance of tasks.
Communicate with vendors and internal stakeholders to gather information relevant to the ReOps, such as recruitment, collaboration, new methodologies, and other topics defined in the sprints.
Consult team members with research and design tasks that involve planning, executing, and reviewing
Contact potential vendors and evaluate their capabilities to learn what we can do with the vendor in terms of recruitment and test in general:
Perform desktop research to identify potential vendors
Prepare a list of capabilities
Test the platforms with free-trials
Discuss capabilities with vendors directly
Update UX-related platforms and tools: building up and structuring the research repository in Dovetail, overlooking users and participants in UserZoom, creating documentation in Confluence.
Consolidate quantitative UX research efforts by analyzing and delivering recommendations on improvements regarding current quantitative methods, hypothesis testing, metrics-driven product development.
Advocate for the research operations of BI X to internal and external stakeholders, by presenting ongoing and future work.
• English is a must-have
• Get-things-done mentality
• Experience in setting up and conducting quantitative user research
• Experience in qualitative research and behavioral design is a plus
• Experience in using Research Repositories
• Lives an agile and open feedback culture